01 · MEANING
What a step means here
“Delivered” means the customer signed the proof of delivery.
WHAT IT HOLDS
Four things every step needs. None of them in a model.
02 · AUTHORITY
Who may decide
Account manager up to the credit limit. Finance above it.
03 · ESCALATION
When to stop and ask
A disputed price, a missing signature, a customer on credit hold.
04 · AUDIT
What must be recorded
Who decided, on what evidence, under which policy version.
HOW IT WORKS
Your systems record what happened. The map tells agents what’s next.
Uvi reads your systems, keeps the map current and lets agents act on it.
Your systems
- ERP
- Procurement
- CRM & ticketing
- Warehouse & transport
- Documents & email
UviIn your cloud, on your models
-
1 · Connect
Reads your systems
- Connectorsread only; writes need approval
- Access rulescarried over from your systems
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2 · Map of Work
How your company runs
- Customers
- Suppliers
- Parts
- Records
Meaning · Authority · Escalation · Audit
Every run keeps it current. The same customer, supplier or part is linked across systems.
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3 · Act and learn
Control
Acts safely
Every write is approved first and logged.
Cost
Gets cheaper with use
Each step moves to the cheapest model that passes, then to code.
Proof
Shows the saving
Measured against a baseline your cost owner signs.
Agents
Uvi process agents
Each with one job
HOW IT COMPARES
Each covers one piece. The map lets all of them run.
| APPROACH | STRONG AT | MISSING FOR PRODUCTION |
|---|---|---|
| Enterprise search and knowledge graphs | Finding what is written down | How work is done, and acting on it |
| Agent vendors | One strong agent for one job | Context across systems |
| Vendor copilots | Deep inside their own system | Every other system the process touches |
| Process mining | Mapping how work flows | Governed agents that change the work |
| Consultancies and deployment teams | Designing the change | Software that keeps running after they leave |
| Uvi Map of Work | How your company runs, across every system | Adds agents that act in production, within your rules, in your cloud |
GOVERNED BY DESIGN
Safe enough to write to your core systems.
YOUR CLOUD
Inside your environment, on the models you approve.
PERMISSIONS
Each agent sees exactly what the person it works for may see.
APPROVAL
A plan, a dry run and a person’s approval before any write.
AUDIT
Every action traced to a rule, an owner and a policy version.
QUESTIONS
About the Map of Work
What is a Map of Work?
A Map of Work is a governed, living description of how a company’s work actually runs: what each step means, who may decide, when to escalate and what must be recorded. AI agents read it before they act, so they follow your rules instead of guessing.
How is a Map of Work different from a knowledge graph?
A knowledge graph links what is written down: documents, people, records. A Map of Work describes how work is done: who may decide, when to escalate and what must be recorded. Agents need both; only the map lets them act.
Who builds and validates the map?
Uvi drafts it from your systems and how work actually flows through them. The person who owns each process validates its rules, and nothing an agent does goes beyond what they approved.
Can AI agents write to our ERP safely?
Yes, under the map’s rules. Agents plan and dry-run each change, a person approves it before anything is written, and every write is logged with its evidence and policy.